EDRMS Implementation

We architect and deploy enterprise-grade Electronic Document & Records Management Systems that unite every department under one compliant, policy-driven workspace. From taxonomy design and security hardening to user training, we transition legacy silos into a governed repository where every record is versioned, audited, and retrievable on demand.

Document Digitization

Intelligent Processing (AI/ML)

EDRMS Implementation

Process Automation

Strategic Consultancy

Services

Challenges in EDRMS Implementation

Implementing an Electronic Document and Records Management System (EDRMS) in government and large enterprise settings often encounters several significant challenges

• Resistance to change and poor user adoption which can arise from insufficient staff training on the new system and underlying electronic records management policies, a lack of user involvement in the system's design and implementation phases, and a general reluctance to move away from familiar manual filing practices. Without adequate training and buy-in, even the most sophisticated EDRMS can fail to deliver its intended benefits.

• Security concerns regarding the EDRMS itself are common, particularly when dealing with sensitive government or corporate data. Users may worry about data breaches, unauthorized access, or the system's overall robustness.

• Gaps in technical expertise within the organization to implement, maintain, and support the EDRMS can also hinder success.

• Absence of a well-defined and up-to-date filing plan or records management policy can cripple an EDRMS implementation, as documents need to be filed and managed according to clear, consistent rules for the system to be effective

• System incompatibility with existing IT infrastructure (e.g., web browsers) and cumbersome login processes can contribute to user frustration and alienation, further impeding adoption.

Our EDRMS implementation services are designed to navigate and overcome the common challenges associated with transitioning to electronic records management

EDRMS Implementation Services and Benefits

• Detailed needs assessment and requirements gathering to ensure the chosen EDRMS aligns with the organization's specific workflows and objectives.

• User-centric design and extensive user involvement throughout the project lifecycle to foster buy-in and minimize resistance to change.

• Comprehensive training and change management support. We develop tailored training programs for all user levels, from end-users to system administrators, focusing not only on system operation but also on the principles of effective electronic records management.

• Seamless integration of the EDRMS with existing IT infrastructure and applications, addressing compatibility issues and ensuring smooth data migration.

• Security and compliance, implementing robust access controls, encryption, and audit trails to protect sensitive information and meet regulatory requirements.

• Assistance in developing or refining records management policies and filing plans to ensure the EDRMS is utilized effectively and consistently.

Improved operational efficiency through faster document retrieval and streamlined workflows

Benefits of Our EDRMS Solutions

Enhanced collaboration through better inter-agency cooperation and information sharing

Better compliance with legal and regulatory mandates

Reduced Physical Storage costs

Stronger information governance.

A National Pension Scheme EDRMS Rollout Success Story

Part of the project management team that successfully implemented EDRMS solution across the Scheme’s sixty-four branch network, onboarded the users countrywide, created a centralized secure repository enabling faster information access, improved collaboration and enhanced public service delivery through standardized processes and comprehensive change management. The repository holds more than one hundred and five million documents.